Privacy Policy

Last updated: April 07, 2025

This Privacy Policy explains how NOLIMITS4WEB LLC (“PaneFlow,” “we,” “us”) collects, uses, and shares information when you use paneflow.com, our editor, integrations, and CDN/iFrame embeds (collectively, the “Services”). If you don't agree with this policy, please don't use the Services.

If you use the Services on behalf of a company, you confirm you're authorized to do so.

#1. Information We Collect

Account & billing: name, email, workspace/team info, subscription status, invoices, and payment method details (handled by our payment processor).
Content & assets: slides, templates, text, images, video, audio, fonts, and other files you upload or generate (including AI outputs).
Usage data: device/browser type, pages viewed, referral, timestamps.
Integrations: data necessary to connect and operate Webflow, Framer, YouTube/Vimeo, charts, or code exports.
Support: messages, attachments, and metadata when you contact us.

We do not store your full payment card numbers - those are processed by our payment provider.

#2. How We Use Information

Provide and improve the Services (editor features, exports to HTML/React/Vue/Svelte/Video, CDN delivery, iFrame embeds, Webflow/Framer).
Operate AI features (image generation/editing or similar) using third-party AI providers as processors.
Security and abuse prevention (fraud detection, rate limiting, logging).
Analytics (feature usage, performance, diagnostics).
Communications (transactional emails, product updates, policy changes, and - if you opt in - marketing).
Legal compliance (tax, accounting, dispute handling).

#3. Legal Bases (EEA/UK)

We process your data under: Contract (to provide the Services), Legitimate Interests (security, analytics, product improvement), Consent (optional cookies/marketing), and Legal Obligations (records, tax).

#4. AI Features

Prompts and outputs are processed to generate results and maintain service quality.
Do not submit confidential or sensitive personal data you're not comfortable sending to third-party AI providers.
You're responsible for ensuring prompts/outputs respect others' rights and applicable laws.

#5. Cookies & Similar Tech

We use necessary cookies to run the site and optional analytics cookies to understand usage. You can manage non-essential cookies in the cookie banner or your browser settings.

We share information with:

Service providers/processors: hosting, CDN, analytics, email, payments, customer support, AI providers, error tracking.
Integrations you connect: Webflow, Framer, YouTube/Vimeo, charts, or code pipelines - only as needed to operate those features.
Legal and safety: to comply with law, enforce our Terms, or protect rights, safety, and security.
Business transfers: as part of a merger, acquisition, or asset sale.

We do not sell your personal information. We may share limited identifiers for cross-service functionality or analytics as described above.

#7. International Transfers

We operate in the United States and may transfer data internationally. Where required, we use approved transfer mechanisms (e.g., EU Standard Contractual Clauses).

#8. Data Retention

We keep personal data while your account is active and for a reasonable period afterward for backups, legal, accounting, and security. You can delete content or close your account; some logs and invoices may be retained as required by law.

#9. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data.

#10. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete personal data
Portability of certain data
Object or restrict certain processing
Withdraw consent for optional processing (e.g., marketing, non-essential cookies)

#California (CCPA/CPRA)

California residents can request access, deletion, and correction, and can opt out of certain sharing for cross-context behavioral advertising. We honor Global Privacy Control (GPC) signals where applicable.

To exercise rights, contact hello@paneflow.com. We may verify your request and respond within the required timeframe.

#11. Children

PaneFlow is not directed to children under 13 (or older minimum age where required). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to remove it.

#12. Your Content and Embeds

You control the content you upload and publish via CDN/iFrame or exports.
By using the Services, you grant us the rights needed to host, process, transmit, display, and reproduce your content to provide features like previews, exports, and delivery.
You are responsible for the rights and lawful use of any fonts, images, videos, audio, or other assets you upload.
Published content may be cached or logged by our CDN to ensure availability and performance.

#13. Third-party Sites and Services

Links, plugins, or embeds (e.g., Webflow, Framer, YouTube/Vimeo) are governed by their own policies. We're not responsible for third-party practices; please review their terms and privacy notices.

#14. Changes to This Policy

We may update this policy to reflect changes in our Services or the law. We'll update the “Last updated” date and, where required, provide additional notice.

#15. Contact

NOLIMITS4WEB LLC
Weston, FL 33327, USA
Email: hello@paneflow.com

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